For players 21 and above

oklv Responsible Gambling – Know Yourself, Know Your Limits

When gambling stops being entertainment and becomes a source of stress or habit, it is time to stop. oklv believes that safe and informed play is the best play. On this page you will find ways to set your own limits, signs to watch for, and how to get help.

Self-Exclusion 24/7 Support Data Protected Age Verification
Our Position

Gambling is entertainment, not an obligation

oklv is an entertainment platform — with casino games, sports betting, and fishing games. But above all, we want you to play safely and responsibly. Gambling carries risks — from financial loss to mental stress. Understanding those risks and setting limits keeps the experience enjoyable.

Under our Terms and Conditions, all members must be at least 21 years old. Accounts are not activated until age is verified. These requirements exist for your protection.

The security of your personal information and transactions is oklv's top priority. Our Privacy Policy explains in detail how your data is collected, stored, and used. As part of responsible gambling, we monitor account activity and alert members if unusual patterns are detected.

Remember — gambling is never a reliable source of income. Winning on any bet is not guaranteed, and losses are a normal part of gambling. Only wager an amount you can afford to lose without it affecting your daily life.

Stay in Control

oklv's Self-Limit Tools

You can use these features from your account at any time. Contact our 24/7 live chat for assistance.

Set Deposit Limits

Decide in advance the maximum amount you will deposit per day, per week, or per month. Reducing a limit is immediate; increasing one requires a 24-hour wait.

Deposit Control

Loss Limits

Set a maximum loss you are willing to accept over a given period. Once the limit is reached, your account will automatically stop accepting bets.

Loss Control

Session Time Limits

Set a maximum duration for each gaming session. When the time is up, you will be notified and prompted to log out.

Time Management

Take a Break

Pause your account for a set period — from 24 hours up to 30 days. During the break, logging in or placing bets will not be possible.

Short-Term Break

Self-Exclusion

Request a long-term self-exclusion. Once active, your account remains completely closed until the set period ends, and early reversal is not possible.

Long-Term Protection

Reality Check

You will receive reminders at regular intervals showing how long you have been playing and how much you have deposited. These notifications help keep you aware.

Pop-Up Reminders
21+

Strict Age Verification – No One Under 21

A minimum age of 21 is required to open an account and play on oklv. Protecting minors from participation is our responsibility. We verify age at registration and at any other time if needed.

Warning Signs

Watch out for these signs

Gambling addiction develops gradually. Recognising a few common signs early makes it easier to take action in time.

Betting Beyond Your Means

Ask yourself whether you are wagering money you cannot afford to lose.

Chasing Losses

Trying to recover losses by placing larger bets after a loss is a dangerous sign.

Neglecting Sleep and Health

Notice whether you are skipping sleep, meals, or exercise because of gambling.

Hiding It from Family

Are you keeping your gambling a secret from family or friends?

Difficulty Controlling Your Mood

Do you feel unusually angry or depressed when you cannot play or when you lose?

Borrowing to Gamble

Taking loans or asking others for money to place bets is a serious warning sign.

Ask Yourself

Take these self-checks

If you answer "yes" to any of the questions below, consider seeking help.

  • Did you exceed your budget while gambling last month?
  • Are you giving gambling more priority than work, family, or studies?
  • Do you want to stop gambling but find you cannot?
  • Have family members or people close to you expressed concern about your gambling?
  • Do you keep returning to try to win back money you have lost?
  • Are you skipping sleep or daily responsibilities because of gambling?
How to Get Help

There is no shame in asking for help

Rather than trying to handle it alone, reach out to someone close to you or seek professional support.

oklv 24/7 Live Chat

Speak directly with our support team at any time of day. Requests for self-exclusion, limit setting, or account breaks are processed immediately. Support is available in both Bengali and English.

Live Chat – Active 24/7

Contact Us by Email

If you are not comfortable speaking directly, write to us by email. All requests related to responsible gambling are handled with full confidentiality.

Family and Loved Ones

The closest support comes from family. Let a trusted family member or friend know how you are feeling. Their understanding and support can be a great strength on the road to recovery.

Professional Advice

Speak with a mental health counsellor or therapist. Many people have successfully returned to a healthy life with the help of addiction specialists. Seeking professional help is an act of courage.

Our Commitment

oklv's Commitment to Responsibility

We are more than a platform — we want our members to stay healthy and happy.

Protecting Minors

We verify age at registration and at any point if there is reason for concern. No one under 21 is permitted to participate.

Account Activity Monitoring

If unusual deposit, loss, or time patterns are detected, our team proactively notifies the member and applies limits where necessary.

Fast Processing of Self-Exclusion Requests

When a self-exclusion request is received, we deactivate the account immediately and do not reactivate it before the set period has ended.

Transparent Information

Our FAQ section contains clear, plain-language information on responsible gambling, setting limits, self-exclusion, and how to get support.

Mental Health as a Priority

We do not want anyone to be harmed behind the cover of entertainment. When a problem is identified, we prioritise the member's wellbeing over their interest in playing.

Practical Tips

Some tips for healthy gambling

Before you start playing, decide how much money and how much time you will spend today. Stick to that decision. Do not raise your limits when you are on a winning streak, and do not chase losses by betting more after a loss.

Never gamble under the influence of alcohol or drugs — your ability to make sound decisions is reduced. For the same reason, avoid gambling when you are under stress or going through a difficult time; gambling is not a solution to personal problems.

Take regular breaks. Playing for long stretches without a pause affects your judgement. Get up at least once an hour and walk around. Spend time with family and friends — staying socially connected helps maintain balance.

oklv is purely a form of entertainment. Outcomes here depend on chance; no strategy or skill guarantees a profit. Never gamble with money set aside for household needs or savings.

FAQ

Questions about responsible gambling

Go to the "Responsible Gambling" section in your account settings and choose a self-exclusion period. Or request it through our 24/7 live chat — our team will deactivate the account immediately. Once self-exclusion is active, it cannot be reversed before the set period ends.

Yes, but you must wait 24 hours to increase a limit — this helps prevent impulsive decisions in the moment. Reducing a limit takes effect immediately.

No. A minimum age of 21 is required to participate on oklv. Minors cannot open an account. Keep your device secure and do not share your login details with underage members of your household.

Contact oklv's 24/7 live chat or email us at [email protected]. Our team provides support in both Bengali and English. You can also speak with a family member or trusted friend, or a professional counsellor.

Any withdrawable balance in your account before self-exclusion begins can be withdrawn. For details, speak with our team via live chat before activating self-exclusion.

When you enable a session time limit in your account settings, a pop-up message will appear before the set time is reached. There is also an option to be logged out automatically when the time expires. Contact live chat for help enabling or disabling this feature.