oklv Terms and Conditions

General Provisions

These terms and conditions apply to the oklvapp.cam website and all associated mobile applications and services. By accessing the oklv platform, opening an account, or using any service, you are considered to have automatically agreed to these terms.

This document serves as a legal agreement between you ("member" or "user") and the oklv platform ("platform", "we" or "oklv"). If you use the service without reading or understanding these terms, full responsibility lies with the user.

The oklv platform offers casino games, sports betting, live casino, fishing games and various other entertainment services. These same terms apply to all such services unless separate special terms are provided for a specific service.

Account Registration and Management

2.1 Registration Requirements

To open an account with oklv, members must provide accurate and complete information. The name, date of birth, mobile number and other personal details provided at registration must be genuine and verifiable.

• Each person may create only one account.
• Multiple accounts cannot be opened using the same mobile number or email address.
• If any information provided at registration changes, customer service must be notified promptly.
• Opening an account in the name or identity of a third party is strictly prohibited.

2.2 Password and Security

You are solely responsible for keeping your account login details secure. Use a strong password and do not share it with anyone. Any unauthorised access to your account must be reported to oklv customer service immediately.

2.3 Identity Verification (KYC)

oklv may request documents to verify a member's identity at any time. oklv has the right to hold withdrawals until verification is complete. Failure to provide the required documents may result in account restrictions.

Age and Eligibility

To register with oklv or use its services you must be 21 years of age or older. Providing your date of birth accurately at registration is mandatory. If an account is opened with false information, it will be closed and deposited funds may be forfeited.

• Members must be residents of Bangladesh or an approved region.
• Registration from regions where online gaming is legally prohibited is not permitted.
• If there is any doubt about a member's age or eligibility, oklv may request verification.
• oklv employees and their family members may not participate in gaming on this platform.

Deposits and Withdrawals

4.1 Deposit Methods and Limits

oklv currently accepts deposits via bKash, Nagad, Rocket and Upay. The minimum deposit amount is ৳100. There is no set maximum deposit limit, however additional verification may apply for large deposit amounts.

• Deposit transactions are generally credited to the account instantly.
• If a deposit is delayed due to any technical issue, please contact customer service with proof of the transaction.
• Deposits from third-party accounts are not accepted.

4.2 Withdrawal Methods and Processing Time

The same methods apply for withdrawals: bKash, Nagad, Rocket and Upay. The minimum withdrawal amount is ৳500. Withdrawal requests generally take 30 minutes to 3 hours to process.

Withdrawals will be sent to the member's registered mobile wallet. Before submitting a withdrawal request, ensure that your account verification is complete and any active wagering requirements have been met.

• Account verification (KYC) must be completed before withdrawals can be made.
• Withdrawals cannot be made before active bonus wagering requirements are fulfilled.
• Once a withdrawal request has been submitted, it may not be possible to cancel it.
• oklv reserves the right to hold withdrawals in cases of suspicious transactions.

Bonuses and Promotions

oklv offers various types of bonuses and promotions. Each bonus operates under its own terms and members must read those terms carefully.

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to ৳15,000. A minimum deposit of ৳100 is required to receive this bonus. The bonus amount becomes withdrawable after meeting a 10x wagering requirement. For example: a deposit of ৳1,000 earns a ৳1,000 bonus, giving a total balance of ৳2,000, and the wagering requirement is ৳1,000 × 10 = ৳10,000.

5.2 General Bonus Rules

• Each bonus may be claimed only once per member (unless the specific bonus terms state otherwise).
• If a withdrawal is made before wagering requirements are met, the bonus and any winnings from the bonus will be cancelled.
• Attempting to claim bonuses from multiple accounts will result in both accounts being closed.
• If abuse of bonuses is found, the bonus and all funds earned from it will be forfeited.
• oklv reserves the right to modify or cancel any bonus offer.

Terms for Gaming Activities

All gaming activities on the oklv platform are conducted according to specific rules. Each game has its own rules which should be reviewed before starting.

6.1 Betting Rules

• Once a bet is confirmed, it cannot be changed or cancelled.
• If a bet is cancelled due to a technical error, the original stake will be refunded.
• In sports betting, if odds change, the odds at the time the bet was placed will apply.
• In live casino games, the dealer's decision is final.

6.2 Winnings Rules

Winnings will be automatically added to the member's account balance. For unusually large winnings, oklv may verify the transaction before making payment. oklv reserves the right to recover any funds incorrectly credited due to a technical error.

Prohibited Activities

• Creating multiple accounts to take advantage of bonuses.
• Using bots, scripts or automated software to play games.
• Accessing another member's account or collecting their information.
• Attempting to breach platform security measures or exploiting vulnerabilities.
• Money laundering or transacting funds from illegal sources.
• Collusion betting with other members.
• Operating an account using a false identity.
• Deliberately exploiting any bug or error in the gaming system.

Account Suspension and Closure

8.1 Suspension by oklv

oklv reserves the right to immediately suspend or permanently close any account due to breach of terms, suspicious activity or security reasons. The member will be notified by email in such cases.

8.2 Closure by Member

Any member may request closure of their own account through customer service. Available balance may be withdrawn before closure, however any bonus funds subject to active wagering requirements will be cancelled.

8.3 Voluntary Break

To protect themselves, members may request a temporary break through customer service. To learn more about responsible gaming, read our Responsible Gaming Guidelines.

Limitation of Liability

The oklv platform provides services on an "as is" basis. We make every effort to maintain high service quality, however our liability is limited in the following situations:

• If a game or betting session is disrupted due to loss of internet connection.
• If a transaction is delayed due to a technical issue with a third-party payment service provider.
• If a game does not run properly due to issues with the member's own device or network.
• If an account is accessed by an unauthorised third party (provided the member has followed security requirements).

oklv will not be liable for any indirect or consequential losses. oklv's maximum liability is always limited to the balance available in the member's account.

Privacy and Data Protection

The full policy regarding the collection, storage and use of members' personal information is described in detail in our separate Privacy Policy. Please read the Privacy Policy alongside these terms with equal care.

• Information provided at registration is used solely for the purpose of delivering services.
• oklv does not sell members' information to third parties.
• All transactions and communications are secured using SSL encryption.
• Information may be provided in response to lawful requests from law enforcement authorities.

Technical Issues and Disputes

11.1 Technical Errors

If a technical issue occurs during a game, oklv determines the outcome based on server logs. If there is a discrepancy between the result shown on screen and the server record, the server record will be considered final. If a game session is not completed, the stake will be refunded.

11.2 Dispute Resolution

If you have a complaint regarding any transaction or game result, it must be raised with customer service within 30 days. The oklv customer service team will make every effort to resolve disputes as quickly as possible. Relevant funds may be held while a dispute is being resolved.

For any questions or issues, use our 24/7 live chat service or contact us by email. Answers to common questions can be found on our FAQ page.

Changes to Terms and Effectiveness

oklv reserves the right to change, amend or update these terms at any time. Members will be informed of significant changes via their registered email or through a notice on the platform.

• Updated terms take effect from the date they are published.
• Continued use of the platform after a change is made will be considered acceptance of the new terms.
• If a member does not agree to the new terms, they may request account closure.
• If any part of these terms is found to be legally unenforceable, the remaining parts will continue to apply.

For more details about these terms or for general information about oklv, visit our About Us page.